Frequently Asked Questions
How long will it take for my order to arrive?
Please allow 10 to 14 business days for delivery.
What is your return policy?
We do not accept returns. Refunds may be offered on a case by case basis. Click here to see our full refund policy.
How much does shipping cost?
Shipping is completely free on all orders.
What materials does Janine use?
All of Janine's pieces are high fired porcelain or stoneware.
How can I get in contact with Janine?
To get in touch, just fill out the form on our contact page here.